Privacy Policy Overview
Find out how we handle your personal information with care and respect
What information we collect
We may collect name, email address, phone number, and requests through our contact forms to provide gardening services and respond to inquiries. This information helps us deliver a better experience and keep in touch.
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→Personal contact details you provide
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→Service preferences and tasks requested
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→Feedback and review submissions
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→Communication records related to service
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→Cookies for website functionality
Information is collected only for service delivery and support purposes. We do not sell or share your personal details with unaffiliated third parties.
How information is used
We use your information to respond to booking requests, schedule services, and improve your experience. Details may help us tailor future services and remind you of upcoming visits.
Review submissions or feedback are used for quality checks and better communication but will never be posted publicly without your consent.
Your privacy rights
You have the right to request access, make changes, or ask us to remove your data from our records at any time. Contact us with any questions about your information.
Right to Access
Ask to view your information at any time.
Right to Correction
Request an update of your personal information.
Right to Erasure
Have your details removed from our systems.
Data Portability
Request a copy of your data in an accessible format.
How we share information
We do not sell or otherwise distribute your details outside our gardener team and necessary support partners.
Third-party service providers (for technical support) may access data only for operational needs and must keep it strictly confidential.
How your information is protected
We use industry-standard measures to safeguard your personal information against loss, misuse, or unauthorised access while in our care.
Data is stored securely and only for as long as needed to deliver and improve services or meet legal requirements.
Contact for privacy
Address: 3 Bridgeway, Century City, Cape Town 7441 South Africa
Phone: +27(51)0012669
Email: content@zylomarevia.sbs